FREQUENTLY ASKED QUESTIONS
Q1: Are you trading company or manufacturer?
A: We're factory. We specialize in micro dc motor and dc gear motor for more than 14 years.
Q2: What is the payment term for a new customer?
A: We can draw up an Online Assurance Order for our new customers, which can be paid online with Master Card, Visa, etc. Customers can also pay with PayPal or TT etc.
Q3: I can't find a suitable motor on your website, can you customize the motor for me?
A: Yes, we can customize a suitable motor according to our customer's requirements.
Q4: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them for you.
Q5: How is your Quality Control?
A: We have professional checking staff on every production line process. After finishing the motor, we use specialized equipment for testing, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers.
Q6: Can I get samples before placing a bulk order?
A: Yes, we support sample orders to ensure the motor meets your specific performance and dimensional requirements.