❓ Frequently Asked Questions
1. Q: Are you a trading company or manufacturer?
A: We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
2. Q: What is the payment term for a new customer?
A: We can draw up an online assurance order for our new customers, which can be paid online with Master Card, Visa, etc. Customers can also pay with PayPal or TT.
3. Q: I can't find a suitable motor on your website, can you customize the motor for me?
A: Yes, we can customize a suitable motor according to our customer's specific requirements.
4. Q: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, etc. If you have other certification requirements, we can apply for them for you.
5. Q: How is your Quality Control?
A: We have professional checking staff on every production line process. After finishing the motor, we use professional testing machines such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers.
6. Q: What information is needed for a customization request?
A: Please provide requirements for voltage, speed, torque, and shaft dimensions so our engineering team can provide the best solution.