Frequently Asked Questions
⭐1. Are you a trading company or manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
⭐2. What is the payment term for a new customer?
We can draw up an Assurance Order Online for our new customers, which can be paid online with Master Card, Visa, etc. Customers also can pay with PayPal or TT.
⭐3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific requirements regarding dimensions and parameters.
⭐4. Do you have certificates for your motors?
Yes, we have CE, FCC, ISO, and other relevant certificates. If you have specific requirements for other certificates, we can apply for them for you.
⭐5. How do you handle Quality Control?
We have professional checking staff on every production line process. After completion, we use specialized equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers to ensure quality.
⭐6. Is technical support available for customized projects?
Absolutely. Our expertise in micro DC gear motors allows us to provide professional technical evaluation and customization for diverse industrial applications.