FREQUENTLY ASKED QUESTIONS
Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
What are the payment terms for new customers?
New customers can pay through Secure Online Assurance Orders (Master Card, Visa, etc.), as well as via PayPal or T/T transfers.
Can you customize a motor if I cannot find a suitable one on the website?
Yes, we provide full customization services to modify motor parameters and transmission dimensions according to your specific requirements.
What certificates do your motors have?
Our products are certified with CE, FCC, ISO, and others. If you require additional specific certifications, we can apply for them on your behalf.
How do you manage Quality Control?
We have professional inspection staff on every production line. Finished motors undergo rigorous testing using advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Do you provide technical support for integration?
Yes, our engineering team is available to assist with technical specifications and integration advice to ensure the motor performs optimally in your application.