Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional factory. We specialize in micro DC motors and DC gear motors with over 14 years of industry experience.
What are the payment terms for new customers?
We support various payment methods including Online Assurance Orders (MasterCard, Visa), PayPal, and TT (Telegraphic Transfer) to ensure a secure transaction.
Can you provide customized motor solutions?
Yes. If you cannot find a suitable motor on our website, we can customize the transmission dimensions and motor parameters according to your specific requirements.
Do your motors carry official certification?
Yes, our motors are certified with CE, FCC, ISO, and other standards. We can also apply for specific certificates if your market requires them.
How do you ensure product quality control?
We employ professional inspection staff at every stage of production. Finished products undergo rigorous testing using equipment like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
What is the typical lead time for orders?
Lead times depend on the order volume and customization requirements. Please contact our support team for a detailed timeline based on your specific project needs.