Frequently Asked Questions
?Are you a trading company or manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional experience.
?What are the payment terms for new customers?
We can process orders via online assurance systems, supporting Master Card, Visa, etc. Customers may also use PayPal or TT for payments.
?Can you customize a motor if I can't find a suitable one?
Yes, we can customize motor parameters and transmission dimensions according to our customer's specific requirements.
?Do your motors have official certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can apply for additional certificates if required.
?How do you ensure quality control?
We utilize professional checking staff on every production line. Finished motors undergo testing with specialized equipment including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
?What is the typical lead time for orders?
Lead times generally depend on the motor type and order quantity. Please contact our team with your specific requirements for a detailed timeline.